Privacy Policy

At therootsoul.com, operated by Root Soul, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping addresses, payment details when you place an order or create an account.
• Non-Personal Information: Browser type, device information, IP address, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

• To process and deliver your orders.
• To improve our website, products, and services.
• To communicate order updates, promotions, and customer support information.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Trusted service providers such as payment gateways, logistics partners, and IT support for order fulfillment and operations.
• Government authorities if required by law or for fraud prevention.

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You may choose to disable cookies through your browser settings, though this may affect some features of our website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• Right to access, update, or correct your personal information.
• Right to request deletion of your data, subject to legal and contractual obligations.
• Right to opt-out of marketing communications at any time by using the “unsubscribe” option in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal data, we will delete it promptly.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be effective upon posting on this page.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Root Soul
Email: privacy@therootsoul.com
Website: https://therootsoul.com