Terms and Conditions

Welcome to therootsoul.com, owned and operated by Root Soul. By accessing, browsing, or purchasing from our platform, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of our website, products, and services. By continuing to use this platform, you accept these terms in full. If you disagree with any part of these terms, you must not use this website.

2. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. By placing an order, you confirm that you are legally capable of entering into binding contracts.

3. Products

• All products displayed on therootsoul.com are manufactured and sold directly by Root Soul.
• We strive to ensure accurate descriptions, colors, and images, but variations may occur due to screen settings and hand-crafted elements.
• Product availability is subject to change without notice.

4. Orders and Payments

• Placing an order constitutes an offer to purchase products in accordance with these Terms.
• We reserve the right to accept or reject any order at our sole discretion.
• Payments must be made through authorized payment gateways integrated on our website.
• Prices are subject to change without prior notice. Taxes, shipping, and handling charges may apply.

5. Shipping and Delivery

• Delivery timelines are estimates and may vary depending on location and external factors.
• Root Soul is not liable for delays due to courier services, customs, or unforeseen circumstances.
• Risk of loss passes to you upon delivery of the product to the shipping address provided.

6. Returns and Refunds

• Returns are accepted only if the product is unused, unwashed, and in original condition with tags.
• Refunds, where applicable, will be processed through the original payment method within 7–14 business days.
• Customized or discounted items may not be eligible for returns unless defective.

7. Intellectual Property

All content, including images, text, logos, product designs, and trademarks on therootsoul.com are the intellectual property of Root Soul. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

8. User Responsibilities

• You agree not to misuse our website, engage in fraudulent transactions, or violate applicable laws.
• You must provide accurate and up-to-date information when placing an order.

9. Limitation of Liability

Root Soul shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services, including but not limited to product delays, inaccuracies, or system failures.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, used, and safeguarded. By using our website, you consent to such practices.

11. Termination

We reserve the right to suspend or terminate access to therootsoul.com at any time without notice if you violate these Terms and Conditions.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

13. Changes to Terms

Root Soul reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.

Contact Us

For any questions regarding these Terms and Conditions, you can contact us at:

Root Soul
Email: support@therootsoul.com
Website: https://therootsoul.com